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23 July 2008

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Residents warned to about latest telephone scam


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People are being warned by Peterborough City Council trading standards and licensing section to be wary of a telephone scam involving fraudsters pretending to be calling from a credit card company.

 


The scam works by someone calling and claiming they are from the security and fraud department at VISA. After giving their badge number, they then tell them that their card has been flagged for an unusual purchase.

The person who has received the call will naturally respond by saying they have not purchased the item and the caller will then say that they intend to credit their account and they will be starting a fraud investigation.

In addition, they will say if the person has any questions they should call the 0800 number on the back of their card and ask for security. They will then ask for the security numbers on the back of their card. Within minutes of this a new purchase for nearly £500 will have been charged to their card.

Jane Day, senior adviser and education officer at the city council, said: “Never give any information regarding bank accounts or cards to anyone you do not know. If you have any doubts regarding any contact you have received by telephone or email from your bank, contact the bank directly yourself.”

For further information and advice regarding your rights as a consumer contact Consumer Direct on 08454 040 506

January 2008 - Peterborough UK Community Website

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