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16:12 on Monday
18 November 2002

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PCS Supply Domino’s Pizza With Remote Management Solution

Domino’s Pizza has chosen Productive Computer Software to supply its remote control and desktop management software product, NetSupport Manager, to the company’s 230 plus stores across the UK and Ireland.

The logistics of providing IT support and training to its staff throughout the country was proving costly and time consuming for Domino’s, and a remote control option was seen as the ideal solution to the problem.

James Witts, IT Manager for Domino’s said “We are aiming to give support and training from our Milton Keynes head office and also supply our remote field workers with a UPN linkup. NetSupport was chosen for its speed, functionality and price competitiveness. What matters to Domino’s is value, quality and reliability for ourselves and our franchisees and I believe we’ ve got the best of both worlds with this software”

With NetSupport Manager central IT personnel will be able to remotely access each store’s systems providing quicker response times for both training and fault diagnosis.

October 2001




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