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08:44 on Wednesday
7 March 2001

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Software company finds solution in Peterborough

A company that specialises in providing customer relationship management systems and in developing software to link computers and telephones for customer service call centres has opened new offices in Peterborough from which to target sales throughout the UK and USA.

Papillon Technology Ltd was seeking a location in the ‘Cambridgeshire corridor’ and was persuaded by Greater Peterborough Investment Agency (GPIA) that Peterborough offered the best value in office accommodation and a good quality work force.

“After launching in Docklands, we opened one office in Amersham to service the M4 corridor and we have opened the Peterborough operation to service the Silicon Fen area,” said sales director Mark Wilkinson. The company is based at Blenheim Court, adjacent to Bourges Boulevard in New England, Peterborough.

“We specialise in providing customer relationship management systems and in developing software to integrate computers and telephones for handling both in-bound and out-bound calls. In addition to UK sales the USA is a big market for specific applications.

“Our technology enables smaller call centres with between 20 and 200 operators to achieve the same efficiencies as those with 250-plus people.

“At present we are a small company with only about 20 employees but considerable development is predicted for this business sector so we anticipate rapid growth. We are aiming to expand with another 10 to 20 jobs in Peterborough over the next three to six months.”

GPIA chief executive Gloria Milne said: “Papillon Technology’s decision to relocate to Peterborough is a further demonstration of the area’s attractions as a business location for high technology companies.

“Our excellent transport connections provide swift access to major markets and our high quality business premises represent considerable value compared with other locations.”

A recent survey by Cambridgeshire County Council revealed that 250 new high technology jobs had been created in Peterborough in the past two years and Mrs Milne added that she hoped further relocation decisions would be announced shortly.

September 2000




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