Two thirds of businesses in Peterborough experience frequent failure
of their computer systems, half of which stop employees working
effectively until problems are fixed. This was a key finding of
research carried out by Good Systems, one of Peterborough’s most
advanced computer services and IT solution providers.
“The amount of business hours that
are lost through problems with computer systems is staggering,” said
Alex Pickering, business development manager at Good Systems. “And
mostly this can be prevented.
“Computer systems are inherently
reliable if they are set up and configured correctly. When we visit
companies we find often that systems have been wrongly configured and
this has been the root of the problem – even when they have been
maintained by computer services companies.”
A questionnaire, produced in
conjunction with Greater Peterborough Investment Agency (GPIA), was
sent to around 2,500 local businesses during the summer. It requested
information on the use of computer systems within companies.
The results show that computers are
now critical to businesses in Peterborough. Only 2 per cent of
companies which responded said they did not use computers in their
75 per cent of businesses that
responded to the survey have between one and ten PCs within their
organisation. 53 per cent operate a local area network which links
Half of companies do not have a
specific IT resource - such as a computer department - to look after
their IT business requirements but a quarter have a specialist
individual that looks after these needs.
Alex continued: “Computer systems
are becoming more complex as businesses expand and look to achieve
more through using them. However without specialist knowledge of
system configuration, or the help of a reputable company, businesses
can end up with costly repair bills and potentially substantial loss
of working hours.”
Good Systems is a Microsoft certified
partner which provides a national IT and computer maintenance service
to businesses and organisations.