The City Centre Forum is sponsoring
a nationally recognised course in Customer Care for local people.
The one day course will be based in
Stuart House, City Road, Peterborough. We
have a few places still available for 6th February
You will learn how to meet new
customers with confidence and warmth. How to deal with difficult enquiries
successfully and build up your own inter-personal skills. It will
particularly help you if you are already working (or if you are looking for
work) in leisure based occupations where customer contact and excellent
service is paramount; hotel reception, waitressing, retailing and many
The course tutors are from the
Tourist Board and can pass on a wealth of knowledge about how you can
encourage visitors to return again and again - thus building repeat business for
We are offering a special deal for
Peterborough net users - the normal fee for the day is £48 and we are
offering a limited number of places for only £25!
To book your place email your name
and address to [email protected] -
stating mentioning peterborough.net for your discount price.