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09:09 on Wednesday
27 October 2004

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Warning issued to local business community


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Peterborough City Council's Trading Standards department are warning local businesses to be on their guard against unsolicited invoices, following a number of complaints they have received.

The most recent complaints have been from businesses who have received a telephone call from someone trying to sell till rolls and although they have not placed orders, till rolls have later arrived, along with invoices for 200.

It appears that once these telephone sales staff have a named individual within a business they then use that name to send the goods and the invoice.

It is thought the invoices originate in Canada, and The Department of Trade and Industry (DTI) are liaising with the Canadian authorities to try to stop them. However, it is emphasised that in cases that originate outside the UK it is unlikely that action can be taken by Trading Standards.

Nick Garnham, Section Head of Trading Standards for the Peterborough City Council, said, "We would urge local businesses to be alert to this latest scam and not to fall into the trap of paying for goods they have neither ordered or do not want."

Meanwhile the advice from Peterborough City Council's Trading Standards department is:

  • Do not order supplies from unknown telephone contacts

  • If you receive unsolicited goods, retain them unused, notify the sender that they are unsolicited, and make them available for collection.

  • Do not pay invoices if the goods are unsolicited

  • Keep copies of all correspondence

Peterborough City Council Trading Standards can be contacted on 01733 453532 for advice.

October 2003

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